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FR
COVID19 EMERGENCY
In view of of the health emergency, to protect the health of travellers and collaborators, ATVO has taken some measures and initiatives to prevent the spread of COVID-19, in constant coordination with the Competent Authorities.
BEHAVIOURAL NORMS
At the bus stations, ticket offices, waiting areas, bus stops and in-vehicles, it is mandatory to follow the instructions and behavioural norms issued by the Prime Minister’s Office and by the Health Authorities.
Following safety meausures shall be applied at the bus stations:
IN-VEHICLES
In-vehicles:
For the safety of our staff and yours, please carefully follow the instructions.
PURCHASE OF THE TICKETS
In order to respect the social distancing and prevent gatherings, customers are kindly requested to prevelege the channels of purchase on line like the website www.atvo.it and the web app www.daaab.it.
As an alternative the purchase at the automatic machines, at the ticket offices of the company and at the authorized agents is also available, always carefully avoiding gatherings. Customers going to the ticket offices are kindly requested to respect the safety social distancing and to follow the measures for the access limit.
In order to allow passengers to safely purchase the tickets, without the need to physically go to the ticket offices, ATVO has activated a completely innovative system for the quick purchase of the tickets.The system allows the traveller to purchase the ticket directly at ATVO bus stops through the app daAaB by simply scanning the appropriate QR Code indicated at the stop.
Travellers going to the bus stop will be able to purchase the tickets directly on their smartphone with 3 simple operations:
All main ATVO stops will be equipped with special signs showing the QR code related to the stop.
The idea is to extend the quick purchase system at the bus stop to the whole network.
Such a solution aims to protect the travellers in this period of health emergency, but at the same time is a big step forward by the company, which wants to be up with the times and to invest in the technology.
SANITIZATION
According to the provisions by the Prime Minister’s Office, by the Health and competent Authorities ATVO has strengthened the activities of sanitization and disinfestation of the vehicles, the bus stations, the waiting areas and the ticket offices, taking specific measures.
The acitivity of sanitization provides the use of sanitization machines and products and is daily made by trained staff equipped with protective suits, surgical masks and safety gloves.
BEHAVIOURAL NORMS
At the bus stations, ticket offices, waiting areas, bus stops and in-vehicles, it is mandatory to follow the instructions and behavioural norms issued by the Prime Minister’s Office and by the Health Authorities.
Following safety meausures shall be applied at the bus stations:
- Installation of hand sanitizing gel dispensers;
- The collaborators take all precautional measures.
IN-VEHICLES
In-vehicles:
- It is mandatory to wear FFP2 mask, checking the complete coverage of nose and mouth;
- It is mandatory to respect at least 1 m interpersonal safety distance: in case the number of passengers on board should not allow this, it will be necessary to wait for the next bus;
- The phases of getting on/off the vehicles must happen in an orderly fashion, in a single file and keeping the minimum distance of 1 m from each other;
For the safety of our staff and yours, please carefully follow the instructions.
PURCHASE OF THE TICKETS
In order to respect the social distancing and prevent gatherings, customers are kindly requested to prevelege the channels of purchase on line like the website www.atvo.it and the web app www.daaab.it.
As an alternative the purchase at the automatic machines, at the ticket offices of the company and at the authorized agents is also available, always carefully avoiding gatherings. Customers going to the ticket offices are kindly requested to respect the safety social distancing and to follow the measures for the access limit.
In order to allow passengers to safely purchase the tickets, without the need to physically go to the ticket offices, ATVO has activated a completely innovative system for the quick purchase of the tickets.The system allows the traveller to purchase the ticket directly at ATVO bus stops through the app daAaB by simply scanning the appropriate QR Code indicated at the stop.
Travellers going to the bus stop will be able to purchase the tickets directly on their smartphone with 3 simple operations:
- Scanning the QR Code posted at the bus stop
- Selecting the chosen destination
- Purchasing the ticket
All main ATVO stops will be equipped with special signs showing the QR code related to the stop.
The idea is to extend the quick purchase system at the bus stop to the whole network.
Such a solution aims to protect the travellers in this period of health emergency, but at the same time is a big step forward by the company, which wants to be up with the times and to invest in the technology.
SANITIZATION
According to the provisions by the Prime Minister’s Office, by the Health and competent Authorities ATVO has strengthened the activities of sanitization and disinfestation of the vehicles, the bus stations, the waiting areas and the ticket offices, taking specific measures.
The acitivity of sanitization provides the use of sanitization machines and products and is daily made by trained staff equipped with protective suits, surgical masks and safety gloves.