Tickets and Subscriptions
Choose the solution that best suits your travel needs
Tickets
This ticket is ideal for occasional travelers. Tickets can be purchased online or at authorized sales points and must always be validated when boarding the bus.
Single ticket prices can be found in the attachment available for download at the bottom of this page. Tickets can be purchased online via the ecommerce.atvo.it portal, at ATVO ticket offices, and from authorized retailers. Tickets are valid for a single journey on the route indicated and must be validated at the start of the journey.
Subscriptions
For those who use the service regularly, a subscription is the most convenient solution. Monthly, quarterly, and annual subscriptions are available, as well as discounted rates for those who are eligible. During the journey, you must have your subscription card with you or, if you have a digital subscription, show it via the official ATVO app in case of inspection.
The rates for monthly, quarterly, and annual passes can be found in the attachment available for download at the bottom of this page. Discounted rates are available for students, seniors, and eligible individuals upon presentation of the required documentation at ATVO ticket offices. Passes can be purchased or renewed online at webticketing.atvo.it.
How to pay fines
Payment of fines can be made online, according to the methods indicated in the report.
To proceed, simply enter the report number, verify the details, and complete the payment.
Payment methods
- Online payment
- At ATVO ticket offices
- By postal order
- Bank transfer
- At authorized retailers
Ticket inspections are carried out by ATVO staff in uniform or plain clothes, who are easily identifiable. Passengers are required to show their ticket upon request. In the event of failure to validate or absence of a ticket, a fine will be issued in accordance with the current rates.
Fines for failure to validate or lack of a valid ticket are governed by current regional legislation on local public transport. The fine notice indicates the amount to be paid, the methods of payment, and the deadline for payment. Failure to pay within the deadline may result in surcharges and debt collection measures.
How to travel
Useful information and rules of conduct for traveling correctly and safely.
The travel document must be validated in the special “ticket validator” on board or scanned, must be kept for the entire duration of the journey, is non-transferable, and must be shown at any time upon request by ATVO staff or other agents legally responsible for verifying the regularity and safety of public passenger transport.
Control activities will be carried out by company personnel, both in uniform and plain clothes, equipped with valid identification documents.
Failure to validate your travel document due to a malfunction or breakdown of the ticket machine must be reported to the driver immediately.
The right to travel ceases at the end of the route corresponding to the value of the travel document, and no optional intermediate stops are permitted, except for those made for connections. In the event of continuing beyond the stop corresponding to the ticket, the passenger must obtain an additional travel document for the new destination.
Further information on how to use travel tickets can be found in the Service Charter section.
The categories specified in regional legislation and in agreements signed by ATVO with local authorities (e.g., persons with 100% disability, companions of persons with disabilities) are entitled to free transport. Exemption must be documented with appropriate certification to be shown in the event of an inspection. For further information on eligible categories, please contact ATVO ticket offices.
Small pieces of hand luggage may be carried free of charge, provided they do not occupy a seat and do not cause any inconvenience. Foldable strollers are allowed if stored in a closed position. Bulky, dangerous, or disruptive items are not allowed on board.
Small pets may be transported provided they are kept in a closed carrier that does not cause any obstruction. Guide dogs for the blind are allowed free of charge without a carrier. The driver has the right to refuse to transport animals that cause disturbance to other passengers.
Bicycles may be transported, where provided for by the service, using the bike rack available on specific routes. Foldable electric scooters may be transported as hand luggage if they are small in size and switched off. For services with bike racks, please consult the specific timetables on the ATVO website.
Passengers are required to behave respectfully towards other users and staff. Smoking, consuming alcohol, or playing loud music is not permitted. The driver must not be disturbed while driving. In the event of inappropriate behavior, ATVO staff have the right to ask the passenger to leave the vehicle.
The general conditions of transport are governed by the ATVO Mobility Charter, which can be downloaded from the documents section. ATVO undertakes to guarantee the regularity of the service and to inform passengers promptly in the event of changes or interruptions. For any information or complaints, please contact ATVO customer service.